We make it easy to shop with confidence. Most orders ship within 1–3 business days, and you’ll receive a tracking link as soon as your package is on its way. Local pickup is available at checkout. Need to return something? No problem. Items in original condition can be returned within 30 days of purchase for a full refund or exchange. Some exclusions apply (custom gear, final sale items). Questions? Our team is here to help ensure a smooth experience, from cart to doorstep—and back, if needed.
Q: When will my order ship?
A: Most orders are packed and shipped within 1–3 business days.
Q: Can I return in-store purchases online?
A: Currently, returns must be processed at the original purchase location. Online orders follow our shipping returns process.
Q: Are custom items refundable?
A: Custom-decorated gear is final sale and cannot be returned or exchanged unless defective.